Frequently Asked Questions (FAQs)

General Questions

What is Orvium?

Orvium is an open access scientific publishing platform for conferences, journals, and repositories. It provides an efficient and user-friendly platform for researchers, publishers, and reviewers to streamline their scientific publishing process.

How can Orvium benefit researchers?

Orvium offers researchers the opportunity to publish their work faster and expand the visibility of their research. By using Orvium, researchers can reach a global community of authors and reviewers, increasing the impact and recognition of their work.

How can Orvium benefit publishers?

Orvium helps publishers boost productivity and increase their awareness in the scientific community. Publishers can reduce publication time by automating their processes, such as platform notifications, automatic emails, and assigning papers to editors, allowing for a more efficient publishing workflow.

How can Orvium benefit reviewers?

Orvium provides reviewers with rewards and recognition for their work. Reviewers can contribute to the scientific community and gain visibility by reviewing manuscripts on the platform. Orvium offers a platform that makes it easy for reviewers to engage with researchers and contribute to the advancement of scientific knowledge.

What sets Orvium apart from other publishing platforms?

Orvium stands out from other publishing platforms by offering a community-driven approach. It allows users to engage with researchers, increase interactions within their community, and build and preserve an online digital presence. Orvium also provides a comprehensive set of tools and integrations with popular academic platforms, making it a one-stop solution for scientific publishing needs.

Platform Usage Questions

Can I use Orvium for conferences, journals, and repositories?

Yes, Orvium is designed to support conferences, journals, and repositories. You can create your own community on Orvium and define your own publishing rules, including open or blind review options, various publishing tracks, and even the ability to sell conference tickets.

Is there a learning curve to using Orvium?

No, using Orvium is fast and easy. You can share, publish, review, and manage your research on an open platform without the need for extensive training or IT support. Orvium's intuitive platform allows users to quickly adapt to the system and start managing their submissions with ease.

Can I customize the publishing flow on Orvium?

Yes, Orvium offers a flexible publishing flow that can be customized according to your needs. You can define your own publishing rules, assign editors, and invite reviewers. Orvium's moderation panel allows you to control the entire publishing life cycle in one place.

What tools and integrations are available on Orvium?

Orvium seamlessly integrates with various academic platforms and tools, including OpenAire, Google Scholar, FigShare, DataCite, ORCID, CRediT, OAI-PMH, and Overleaf. These integrations enhance the user experience and provide additional functionality to streamline the scientific publishing process.

Can Orvium be used by different types of communities?

Yes, Orvium Communities can be used by a wide range of communities, from small groups of researchers running a journal to large conferences with hundreds of paper submissions. The platform caters to the needs of different communities, providing them with the tools and features required to manage their specific publishing requirements.

Pricing and Subscriptions

How much does Orvium cost?

For detailed pricing information, please visit our website or contact our sales team. Orvium offers flexible pricing options based on the specific needs and requirements of your community or organization.

Are there any subscription plans available?

Yes, Orvium offers subscription plans tailored to the needs of different users. These plans provide access to additional features and services, allowing users to further enhance their publishing experience on the platform. Contact our sales team to learn more about the available subscription plans.

What is the refund policy for Orvium?

Orvium has a refund policy in place. If you have any concerns or issues regarding your subscription or payment, please reach out to our customer support team, and they will assist you with the refund process.

Troubleshooting and Support

What should I do if I encounter technical issues while using Orvium?

If you experience any technical issues while using Orvium, please reach out to our technical support team. They are available to assist you and resolve any technical problems you may encounter.

How can I get help or support with using Orvium?

Orvium provides customer support to assist users with any questions, issues, or concerns they may have. You can reach out to our support team through our website or by contacting our customer support hotline. We are committed to providing excellent support and ensuring your experience with Orvium is a smooth one.

Where can I find additional resources or documentation about Orvium?

Orvium provides users with extensive documentation and extra materials to aid them in utilizing and exploring the platform fully. All necessary resources such as user manuals, instructional videos, and frequently asked questions (FAQs) are available on our website. Should you require further assistance, our support team is available 24/7 to lend a helping hand.

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Are there any known issues with Orvium?

Orvium strives to provide a reliable and seamless experience for its users. However, like any software platform, occasional issues may arise. If there are any known issues or system maintenance scheduled, Orvium will communicate these to its users through relevant channels, such as email notifications or announcements on the platform.

Is Orvium compatible with all operating systems and devices?

Orvium is a web-based platform and is designed to be compatible with most modern web browsers and operating systems. It can be accessed from desktop computers, laptops, tablets, and mobile devices, allowing users to work on their research and publications from anywhere with an internet connection.